FAQ

How can I contact LA STEALZ? 

You can DM us at @la_stealzzz where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?
Yes

Where do you ship from?

We ship from the UNITED STATES

Can I change or cancel my order? 

All sales are FINAL

 

What payment methods do you accept?

We accept Apple Pay, all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. 

 

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

 

How long will it take to receive my order?

IN STOCK orders will arrive in 3-5 Days while Pre-ordered items arrive in approximately 3 weeks or less.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

 

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.